Electronic records & signatures notice
How electronic signatures work
Stores that run on Petlovin’ sign their paperwork electronically — at the counter or on your own phone. This is what that means, what is kept, and how you can check it. Last updated September 2026.
What you are agreeing to
Ticking the box and drawing your signature means you agree to sign this document electronically instead of on paper, and that your electronic signature is legally binding — the same as signing in ink. Under the federal ESIGN Act and state UETA laws, an electronic signature cannot be refused just because it is electronic.
What is recorded when you sign
- The exact wording you signed. It is frozen the moment you sign and can never be edited.
- Your typed name, the signature you drew, and the date and time.
- The device and internet address the signature came from, and whether it was at the counter or on your own phone.
- At the counter: which staff member was with you.
- That you ticked the consent box, quoting the words you agreed to.
How the record is protected
- Fingerprint. Each signed document gets a SHA-256 fingerprint of its wording, your signature, your name and the moment. Change one character and it no longer matches.
- Ledger. Every step — link sent, link opened, consent given, signed, copies emailed — is chained together so nothing can be inserted, altered or removed afterwards.
- Independent time. Each signature’s fingerprint is sent to a public timestamp authority, whose signed reply proves when it existed.
- Sealed PDF. Your copies are digitally signed. A PDF reader shows whether a single byte changed since they were sealed.
- Your own anchor. The record’s fingerprint is emailed to you, so a copy lives in a mailbox the store cannot touch.
Your copies
The moment the last document is signed, you receive an email with your signed copies as a PDF and a private link to read them online at any time. The store keeps the same copies. Your Certificate of Completion — the full signing record — is on the same link.
Check a record yourself
Every fingerprint can be checked without a login at petlovin.co/verify — paste it in, or drop the PDF on the page. Opening the PDF in a reader such as Adobe Acrobat shows the seal too. The seal is made with Petlovin’s own certificate, so a reader that does not know it yet may say the identity is “unknown”; that is about trust in the name, not integrity — the reader still confirms nothing was altered.
Your choices
- You can ask the store to sign on paper instead. Nothing here requires you to sign electronically.
- You can ask for paper copies of anything you signed electronically.
- You can withdraw your consent to electronic records for the future by telling the store; what you already signed stays as it is.
- All you need is a device with a web browser and an email address to receive your copies.
The law, briefly
The Electronic Signatures in Global and National Commerce Act (ESIGN, 2000) and the Uniform Electronic Transactions Act (UETA, adopted by nearly every state) give electronic signatures and records the same legal effect as handwritten signatures and paper, provided the signer intended to sign, agreed to do so electronically, and the record can be attributed to them and shown to be unaltered. That is exactly what is recorded above. A few kinds of document (wills, some family-law and court papers) are excluded by those laws; the paperwork for a pet sale is not. This page is a plain-language notice, not legal advice.
Petlovin’ is the software the store uses. Questions about a specific document go to the store that issued it; questions about this page go to records@petlovin.co.