Guides
Plain-language guides for pet stores and breeders
How to choose kennel management software and a POS that understands a puppy, what paperwork a sale needs, how to take a deposit without double-booking, and what follow-up actually sells.
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7 min read · updated September 23, 2026
How to choose a POS for a pet store that sells puppies and kittens
A general retail POS treats a puppy like a bag of kibble. Here is the checklist for a register that understands a live-animal sale: one-of-one holds, deposits, paperwork, insurance, commissions and returns.
6 min read · updated September 8, 2026
Puppy and kitten sale paperwork: the checklist, and how to sign it without a photocopier
What a pet store should hand a family when a puppy or kitten goes home: bill of sale, health guarantee, vaccination and deworming record, microchip, registration, and the disclosures many states require. Plus how e-signatures hold up.
5 min read · updated September 8, 2026
Taking a puppy deposit properly: amount, agreement, hold length, and applying it to the sale
How pet stores take hold deposits without double-booking a puppy or losing track of the money: what to write in the agreement, how long to hold, what happens at the final sale, and how to refund.
6 min read · updated September 23, 2026
Why a pet store needs a CRM, and what follow-up actually sells a puppy
Calls, DMs and walk-ins about a specific puppy are the best leads a store has, and most are lost in a notebook. What a pet store CRM should do: tie the lead to the pet, work the breed waitlist, book showings and follow up by email.
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